Product Support Engineer - entry level
L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $17 billion in annual revenue, 50,000 employees and customers in more than 130 countries. L3Harris.com
The Product Support Engineer (PSE) serves as a member of the team that provides engineering support to Manufacturing / Depot, Program Management, Engineering, Reliability and Quality. The PSE is the primary sustaining engineering lead for products in production and those transitioning to full production.
Assists in electrical troubleshooting of failed circuit cards during manufacturing
Technical continuous process improvement
Failure Analysis/Investigation support for reliability and failure analysis
Maintain product troubleshooting and technical guidelines
Recommend Engineering Change Notices for product/process improvement
Supports design modifications for existing products, frequently driven by component obsolescence situations. The design modification is usually of moderate complexity and may require minor card level redesign or component testing to absorb the necessary hardware changes.
Begins to understands/utilizes internal L3Harris processes and tools for electrical design/documentation.
Responsible for performing job duties in a manner consistent with established L3Harris Ethics Standards.
Responsible for working in a manner consistent with established safety rules and regulations and the use and maintenance of required personal protective equipment (example: safety glasses).
Develops solutions to routine technical problems of limited scope.
Contacts are primarily with immediate supervisor, project leaders, and other professionals.
Related intern/co-op experience.
Ability to perform or learn skills in troubleshooting, problem solving and decision making under the guidance of a mentor.
Familiarity with VHDL, Verilog, C, Python or SPICE.
Exposure to CAE tools such as Cadence Design Entry CIS/PCB Editor, Mentor xDX Designer/xDX IO Designer/xPCB Layout/Constraints Manager/Hyperlynx, LTspice, MatLab, Mathcad, FPGA/Processor compiling/programming/logic analysis software, etc.
Bachelor of Science in Electrical Engineering from an ABET accredited university (0-1 years of experience).
Familiarity with electronics laboratory equipment including digital multi-meters, oscilloscopes (DSO, Mixed Signal), signal generators, DC power supplies, etc.
Proficient in Microsoft office products such as PowerPoint, Excel, and Word.
Demonstrates willingness to engage in continuous learning to advance in career.
- Engages with other team members in a respectful/positive manner.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your résumé for this position, you understand and agree that L3Harris Technologies may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.