Lead, Technical Support Engineer (Rockwall) (TS/SCI)
Rockwall, Texas
Job ID 10500L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 50,000 employees, with customers in more than 100 countries.
Job Title: Lead, Technical Support Engineer (Active TS/SCI Clearance Required)
Job Code: 10500
Job Location: Rockwall, TX
Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off.
Job Description:
The ComCept business is a part of L3Harris’ Space Superiority Group and the Lead, Technical Support Engineer will conduct hardware and software installs, configure, troubleshoot, and repair minor software code on the USAF’s Network-Centric Collaborative Targeting (NCCT) system.
Essential Functions:
- Support DoD projects/programs with preference given to cross domain C4ISR and/or Information Operations experience.
- Subject matter expert in System/network installation and troubleshooting.
- Integration and application of hardware and software on system/networks.
- Capability to troubleshoot problems at component, system, and network.
- Frequently responsible for providing guidance, coaching, and training to other employees across the Company within area of expertise.
- Communicates within and outside of the organization which include customers or vendors. Communicates with leadership regarding matters of importance to the functional or business area. May conduct briefings with leaders.
- Work consists of making significant improvements of processes, systems, solutions, or products to enhance performance of job area.
- Ability to obtain and maintain any additional clearances as required.
- Physical Requirements: ability to lift to 50 lbs.
- Up to 10% travel may be required.
Qualifications:
- Bachelor’s Degree in engineering or science and minimum 9 years of prior relevant experience. Graduate Degree in engineering or science and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related Systems Engineering experience.
- Active DoD Top Secret/SCI clearance with current 5-year update.
- Must have or be able to pass a polygraph.
- Must have or be able to get Security+ within a year of employment.
- Experience supporting DoD projects/programs with preference given to cross domain C4ISR and/or Information Operations experience.
Preferred Additional Skills:
- Hands-on operational experience with Linux (CentOS/Red Hat) and Windows Server systems software installation, configuring, troubleshooting, and repairing.
- Familiarity or experience with supporting major joint/combatant command software systems.
- Familiarity or experience with Distributed Common Ground System (DCGS) and/or Air Operations Centers (AOC).
- Familiarity or Experience with containers and orchestration (Docker, Kubernetes, and Docker-Compose).
- Comfortable working in a command line/non-GUI environment.
- Excellent people skills, with experience leading and collaborating in a multi-disciplinary, diverse, and dynamic team environment.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your résumé for this position, you understand and agree that L3Harris Technologies may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
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